Privacy Policy
Introduction
Welcome to Premier Beach Resort ("we," "our," or "us"). We are dedicated to protecting the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this policy.
Information We Collect
1. Personal Information
We may collect personal information that you provide directly to us, such as:
- Contact Information: Name, email address, postal address, phone number.
- Identification Information: Passport number, driver's license, or other government-issued identification.
- Booking Information: Details related to your reservations, such as dates of stay, room preferences, special requests, and payment information.
- Loyalty Program Information: Membership details, points accrued, and redemption history.
- Health Information: Health-related information provided for specific services or requests, such as dietary requirements or accessibility needs.
2. Automatically Collected Information
We may also collect certain information automatically when you visit our website or use our services, including:
- Usage Information: Information about your interactions with our website and services.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience and improve our services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Service Provision: To provide and manage your reservations, check-ins, and stays.
- Customer Support: To respond to your inquiries and provide customer support.
- Personalization: To tailor our services to your preferences and enhance your experience.
- Marketing and Promotions: To send you promotional materials and offers, where permitted by law.
- Compliance: To comply with legal obligations and protect our rights and interests.
How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our business and providing our services.
- Legal Requirements: When required by law or to comply with legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Correction: The right to access and correct your personal information.
- Data Deletion: The right to request the deletion of your personal information.
- Opt-Out: The right to opt out of receiving marketing communications.
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Premier Beach Resort
GM22+CJG, Kokrobite, Ghana
Copyright © 2024 Premier Beach Resort - All Rights Reserved.
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